WCA November 2022

Industry News

Strengthening partnership in Japanese market lune CHF GmbH, a supplier of in-line and contact-free temperature measurement systems, and Unitek Japan KK are continuing their long-term partnership in Japan.

Unitek Japan KK is a supplier to the Japanese cable and wire producing industry, andrepresents someof themajor European brands. It is headquartered in Osaka, with offices in Yokohama. Takuya Okamoto and Yuichiro Imato from Unitek met with Olaf Neuhausen, managing director of lune, at the wire 2022 exhibition in Düsseldorf, Germany. Mr Okamoto and Mr Neuhausen agreed on the common strategy for the coming years to continue and strengthen the joint support for the Japanese market. Mr Imato utilised his extended stay in Europe to gain further product and application expertise. lune CHF GmbH www.lune-chf.com Unitek Japan KK www.unitekjapan.co.jp year with many difficulties and challenges due to Covid, we have worked to provide a better service to our customers by improving response capacity throughout the supply and delivery chain,” said general manager Roger Santasusana. Madem Brazil concluded the survey with 96 wire and cable manufacturing customers in 15 countries. Of 48 responses, 94 per cent were in good and very good categories. “We are again pleased with the results of the survey and we will continue to work towards 100 per cent customer satisfaction for all our global customers,” said Leandro Mazzoccato, global sales director. The next customer satisfaction survey will be conducted in January 2023. Madem Group www.mademreels.com also led to a reorganisation of the stock of spare parts, as well as a 15 per cent increase in staff. Windak expects the new facility to enable it to meet the growing demand for its products and to better serve customers around the world. Windak Group www.windakgroup.com

lune is a German manufacturer of devices to determine the temperature of wire, conductor, cable and other goods such as optical fibre in production processes. The systems are particularly suited to closed-loop control of preheaters and other temperature-sensitive production processes. The lune method is based on convective heat flow. It works without optics and does not have to deal with the difficulties and disadvantages from infrared temperature measurement. The method works on all blank metals, such as copper, aluminium and steel, and also on all polymers. All diameters from 75 micron

are covered, and a high line speed of up to 2,500m/min is within the specification. The lune management team has announced that the company’s long partnership with Unitek Japan KK will continue. Numerous cable and wire producers are headquartered in Japan, and the Japanese market is a core part of the lune strategy. Takuya Okamoto and Olaf Neuhausen, managing directors of Unitek and lune, respectively, agreed on their continued partnership at wire 2022 elated to have delivered on our promise of regaining 100 per cent customer satisfaction, in the year 2021, with the help of our robust quality and environment policies and rigorous implementation/ monitoring of the same at all levels of our operations. We will strive to continue and maintain the same for the current and future years ahead.” Madem-Moorecraft USA’s survey of 16 manufacturing customers resulted in ten responses, with 94 per cent in the good and very good categories. “We are proud of this score over our world class clientele,” said Marcos Ramalho, president. “It encourages and strengthens our ideal of continually adding value to our products and services.” EuroMadem Spain’s survey received 26 responses, more than 94 per cent of which fell into good categories. “After a

Customer satisfaction rated high In the first and second quarter of 2022, Madem companies in Brazil, Spain, Bahrain and the USA conducted a survey of 193 cable customers in 42 countries.

Madem, a wooden reels producer, polled the following services: claim response, quantities shipped X received, documentation, deliveries, quality inspections, performance and packing. Madem Gulf Bahrain concluded the customer satisfaction survey with 36 wire and cable manufacturing customers in 13 countries in the Middle East, Asia, Oceania and Africa. 92 per cent feedback responses were received, 100 per cent of which fell into good and very good categories. Adel Abdulla Mohammed Janahi, general manager sales, commented, “After a brief hiatus of three years, we are extremely

Packaging equipment facility expansion With growing demand and a motivation to provide efficiency, Windak Group is expanding its manufacturing base in Tallinn, Estonia, adding 1,428m 2 to its production facility.

The new addition to the manufacturing facility will increase production capacity and accommodate additional assembly space for Windak’s expanding line-up of packaging equipment. To support operations, the overall flow of the company’s production processes will also be improved. This decision to expand

The site of Windak’s new extension

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November 2022