WCA March 2019

Industry news

Maintenance and support three-year deal

HUAWEI Marine has signed a three-year maintenance and support agreement with Suriname Guyana Submarine Cable System (SGSCS). This is the third maintenance and support contract SGSCS has signed with Huawei Marine. As the first large-capacity broadband submarine cable network in the region, the 1,249km SGSCS cable system connects Suriname, Guyana and Trinidad. During its warranty period, Huawei Marine’s professional maintenance team provides customers with 24-hour helpdesk and customer service request handling, and provides remote emergency support for critical issues, meeting the SLA time limit of the contract. During Huawei Marine’s eight years working with SGSCS, the transmission equipment’s software and NMS software were successfully upgraded. Under the new support agreement, Huawei Marine will optimise the maintenance service based on the SGSCS network’s running status in recent years to provide technical support services for new devices. Based on facilitating a stable network operation, the aim will be to develop an equipment health check and network

evaluation optimisation to detect hidden issues and potential risks. Wu Menghan, director of Huawei Marine’s network technical service department, said: “Since 2010, the HMN maintenance team has always been able to quickly and effectively respond to customer hardware or software faults, provide professional technical solutions in a timely manner, and actively respond to customers’ telecom equipment technical consultation and problems.” Huawei Marine – China Website : www.huaweimarine.com Floating solar The Singapore-based Sunseap group is developing an offshore floating photovoltaic (OFPV) system to be located along the Straits of Johor. Supported by the Singapore Economic Development Board (EDB), the 5MW floating solar system is expected to generate about 6,388MWh of renewable energy per year. Sunseap’s installation is one of the largest sea-based photovoltaic projects.

Sunseap Group – Singapore Website : www.sunseap.com

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Wire & Cable ASIA – March/April 2019