TPi January 2015

business & market news

Rewarding employees’ focus on quality improvement In recognition of employees’

cedures, the company’s quality goals continue to improve. The most recent company-wide statistics show on-time deliveries at 99.63 per cent, returned merchandise at 0.11 per cent, and an average of 544 safety points per loca- tion, surpassing a goal of 420 points. More than 440 quality improvement projects were completed in the past year, and more than $180,000 was awarded to employees for the time and effort they invested in the Quality Improvement Process. In other news from Marmon/Keystone, the company has expanded its western seamless pipe depot. The Los Angeles branch is now stocking A-106 seamless carbon steel pipe as a depot to supply customers throughout western USA. An extensive inventory is available in both single and double random lengths,

participation in the company’s Quality Improvement Process over the past year, Marmon/Keystone held its 23 rd Annual Quality Renewal Celebration. All 40 Marmon/Keystone locations across the USA and Canada simultaneously devoted half a day to recreation, team building and prize giveaways. The Quality Improvement Process was started in 1990 with a capital investment of $1.5mn. Each employee receives training in how the process works, and then serves on one of over 80 quality teams. These teams work throughout the year to identify and complete projects that make Marmon/ Keystone’s processes safer, more efficient and cost effective.

Employees from Bucyrus, Ohio, celebrated quality by touring the ArcelorMittal plant in Shelby, Ohio, where welded and seamless carbon tubing is produced for Marmon/ Keystone

and sizes run up to 24" OD, with an emphasis on heavier walls.

“The new seamless pipe depot is a great complement to our existing hot- rolled seamless depot in Los Angeles,” commented Barry Glaser, VP of the western region. “This will allow us to promptly service the needs of our existing customer base, as well as many other seamless pipe users, from all of Marmon/Keystone’s western locations.”

Marmon/Keystone LLC – USA sales@marmonkeystone.com www.marmonkeystone.com

As a direct result of the quality teams’ efforts to perfect processes and pro-

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January 2015 TUBE PRODUCTS INTERNATIONAL