TPT March 2021

I NDUS T RY

New levels of service to support tube bending customers through pandemic and beyond UK-BASED tube manipulation

Unison UltimateCare has been designed to make it even easier for customers to select the precise maintenance solutions they require to ensure their Unison machines provide long and reliable service. It can also include services such as CADmodelling, component prototyping and process optimisation to enable manufacturing strategies and capabilities to quickly adjust to new orders and opportunities. Services can be selected on an ad-hoc basis or combined into one competitively priced agreement, tailored to need and designed to assist budgeting by spreading the cost of machine care. Unison UltimateCare includes: online machine support, ad-hoc service and repairs and mechanical, electrical and software engineers located globally. Unison www.unisonltd.com

machinery specialist, Unison Ltd, has further enhanced its service and support programme, to ensure its global customer base is well placed to maximise opportunities throughout the Coronavirus pandemic. Renamed ‘Unison UltimateCare’, the programme takes the company’s machine tool support services to even higher levels and is the result of close dialogue with customers to better understand their needs and new ways of working. “Unison is renowned for providing uncompromising levels of machine tool service and support – quite possibly the finest across the tube bending industry,” said managing director, Alan Pickering. “In creating Unison UltimateCare, our objective was simple: to better equip our customers to respond to the opportunities they encounter during these peculiar times, by assisting them

New levels of service for tube bending customers

with superior, highly agile and rapid support services, which can also include guidance in component prototyping and tooling. While significant emphasis has been placed on providing greater levels of online support, wherever face-to-face support is concerned – just as from the start of the Coronavirus pandemic – we operate safe working practices to protect our customers and teams.”

25

www.read-tpt.com

MARCH 2021