TPT May 2010

I ndustry N ews

TRUMPF wins Stevie Award for sales and customer service

Radius Systems’

710mm water pipe deployed in new water supply main

TRUMPF Inc’s customer service department has received a StevieAward in the Customer Service Department of the Year category. The award was presented during the fourth annual Stevie Awards for Sales and Customer Service. Stevie Awards organises several of the world’s leading business awards shows, including the prestigious American Business Awards. Nicknamed the “Stevies” for the Greek word “crowned,” winners were announced during a gala banquet last month. Nominated customer service and sales executives from the US and several other countries attended the event. More than 500 entries from companies of all sizes and in virtually every industry were entered in this year’s competition. Nine companies were nominated for the Customer Service Department of the Year award by business professionals worldwide during preliminary judging.

Severe slugging, in which separated gas and liquid regions run along the pipeline leading to pressures and flow fluctuations is a common threat to hydrocarbon recovery and can even lead to equipment being damaged and facility closures. It is estimated that about 10% of offshore oil fields around the world suffer from severe slugging problems. Dr Yi Cao, senior lecturer in the Department of Offshore, Process and Energy Engineering, said: “We are delighted to have won this award. The project has achieved all the goals set at the beginning and the outcome of the project provides a realistic solution without large investment to overcome the severe slugging threat as well as to increase in oil production. This possible increase in production means a potential to increase energy recovery and to extend the reservoir operational life.” Cranfield University – UK Fax: +44 1234 758051 Email: mediarelations@cranfield.ac.uk Website: www.cranfield.ac.uk Trumpf was selected winner from among the finalists. “We implemented important changes in the Service Department and made big steps toward delivering excellence in customer service,” said Kevin Domingue, Trumpf’s vice-president of customer service. “This wouldn’t have been possible without the dedication and hard work from my people and I would like to say ‘thank you’ to my team.” “This year’s honorees demonstrate that even in challenging economic times, it’s possible for organisations to continue to shine in sales and customer service, the two most important funcations in business: acquiring and keeping customers,” said Michael Gallagher, president of the Stevie Awards. Trumpf – USA Fax: +1 860 255 6424 Email: melanie.mcmillan@us.trumpf.com Website: www.trumpf.com

AN offshore slug flow control system that could save millions lost in oil production each year has won the 2010 East of England Energy Group Innovation Award. Cranfield University and a Suffolk company, Neftemer Ltd, together with five other companies and with a support of the TSB, created the Inferential Slug Control, the first Offshore oil slug controller is a first solution which systematically addresses and detects unwanted accumulations of liquids in pipelines from offshore oil production systems without compromising oil production and using subsea instrumentation.

Butt-fused pipe awaiting installation for Thames Water

FOLLOWING investment in new pipe extrusion lines and fittings for polyethylene (PE) pipe diameters up to 1,200mm, Radius Systems was selected for the supply of 710mm dark blue PE for the prestigious new water supply main from Fobney to Tilehurst near Reading, UK, a 7km scheme for Thames Water. Contractor Murphy Group selected PE over ductile iron due to its engineering performance for this particular application. The installation was in a high water table area, close to a water course, and running across fields in some sections, so long lengths of butt-fused PE proved advantageous. PE’s flexibility also negated the need for many bends. The installation is part of Thames Water’s ongoing investment in its water network. Radius Systems – UK Email: sales@radius-systems.co.uk Website: www.radius-systems.co.uk

Dr Yi Cao and Elizabeth, David Whittingham’s wife holding the trophy. On the back from left, David Whittingham, the director of Neftemer and Gilmar de Souza, business development manager of Neftemer

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