TPi March 2019

process.” This also allows the company to avoid bottlenecks due to limited resource availability.

Research and development always state of the art Mr Kunze commented, “The development of lasting cooperation is especially important for our customers. Many want a partner with whom they can also discuss future development steps and plans. With Wolfram Industrie, they find a reliable company with a family tradition that has been working with tungsten for more than 100 years, yet is always state of the art.”

Matthias Schaffitz, application engineer for welding processes at the Gesellschaft für Wolfram Industrie mbH

Dirk Kunze, CEO of Orbitalservice GmbH

Photo credit: Orbitalservice GmbH

Photo credit: Gesellschaft für Wolfram Industrie mbH

Wolfram Industrie and Orbitalservice are driving research, for example through cooperation with the University of Bern in Switzerland. They have jointly investigated the behaviour of tungsten electrodes with various gas mixtures and alloys. This wealth of experience also benefits customers in the long term, since it is incorporated directly into pre-sales and after-sales service and support. In addition, Wolfram Industrie builds corresponding awareness by sharing knowledge regarding the benefits of tungsten electrodes, contributing to the optimisation of working processes. In training, the experts use sample electrodes to illustrate differences in the quality of results when industrially sharpened tungsten electrodes are used instead of supposedly more cost-effective versions. Mr Schaffitz sums up: “Our goal is to place a greater emphasis on electrode quality, and for the welder to find the optimum tool for his work. That is a gain for everyone – for us as the electrode manufacturer, but also for the user, whose products can be delivered in perfect condition, and at the end of the supply chain naturally also for the end customer.”

Each customer receives a case with several electrodes from Wolfram Industrie for after-sales service. The customer returns the electrodes as soon as they are used up

Orbitalservice GmbH – Germany info@orbitalservice.de www.orbitalservice-group.com Gesellschaft für Wolfram Industrie mbH – Germany Bayerische Metallwerke GmbH – Germany

info@wolfram-industrie.de www.wolfram-industrie.de

Source: Gesellschaft für Wolfram Industrie mbH

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TUBE PRODUCTS INTERNATIONAL March 2019

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