TPi January 2018

Valves , f i t t ings , f langes & connectors

Customer service developments at Auma Tomark 40 years of UK operations, Auma UK, an electric valve actuator specialist, has made a number of developments to its facilities and enhanced customer support levels. customers, staff and other partners will have the opportunity to visit and explore in detail the opportunities presented by the company’s range of actuators.

Sara Thompson, sales office supervisor, said, “We have instant access to expert knowledge so we can respond to queries straight away. We have also implemented the global Auma Proposal Manager system, so quotations are easy to generate and check. We aim to have a response to every sales enquiry, no matter how complex, within two days of receipt.” Auma has also established a dedicated training academy, a demonstration, training and meeting area where

With permanent installations of the Auma actuators range, audiovisual equipment and meeting rooms, individ- uals and teams will have the facilities to learn with the support of the Auma technical team. Auma will use the facility to coach operators within the Auma ACE maintenance partner programme, and to demonstrate the features of the Auma range. On the personnel front, Auma has recruited two new members to the UK sales team. Looking after north and central England from a base in West Yorkshire is Kevin Deutsch, who has a wealth of experience, previously working for Weir Valves & Controls and Busch (UK). Bernard Horsfield will manage the south of England, and has more than 30 years of engineering experience, notably with oil and gas specialist Ascendant Technologies, where he supplied actuated valve equipment throughout the UK, the Middle East and Scandinavia. Auma Actuators Ltd – UK

A remodelling of key areas in Auma’s Clevedon head office has added new office space to bring service management and customer services staff together. Auma UK now offers extended customer service office hours, with 24/7 on-call facilities for key account and framework customers.

Auma UK’s head office in Clevedon, near Bristol, has seen significant developments

mail@auma.co.uk www.auma.com

Valve World Expo Asia 2017: upbeat mood about impending change to Shanghai

marine and offshore, water and waste management, automotive, mechanical engineering, pharmaceutical, medical engineering and power engineering. Valve World Expo Düsseldorf will take place from 27 to 29 November 2018 at the Düsseldorf Exhibition Centre. The next Valve World Expo Asia will be held in Shanghai, at the Shanghai World Expo Exhibition & Convention Center (SWEECC), from 28 to 29 August 2019. Messe Düsseldorf GmbH – Germany

development, servicing, quality control and testing. The two-day trade fair was accompanied by a conference, at which 250 delegates met to exchange ideas on innovative technologies and products. Valve World Expo Asia centred on automation, servicing and inspection. The focus was therefore on the area of Industry 4.0 as well as on sustainability and the conservation of resources. The industries represented by the trade fair’s 6,000 visitors covered oil and gas, petrochemical, chemical, food,

The fourth edition of Valve World Expo Asia came to a successful conclusion, after featuring 140 exhibitors in a total exhibition space of 8,000m 2 . The trade fair and its accompanying conference were visited by more than 6,000 experts. The trade fair for industrial valves and fittings took place at the Suzhou International Expo Center in September 2017. The products that were showcased covered all types of valves and fittings as well as the relevant components and actuators, and the latest developments in measuring and control technology. Exhibitors also included service providers from the areas of software

info@messe-duesseldorf.de www.messe-duesseldorf.de

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TUBE PRODUCTS INTERNATIONAL January 2018

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