EuroWire November 2019

Corporate News

Putting customer care first

Ms Wolstencroft said: “Adding Lewis to the team has meant that we are able to offer our customers unparalleled service. “As a company we pride ourselves on the personal approach and being able to deliver operational excellence, and great customer service is a high priority. Lewis has all the attributes to take this new role, and the company, to great heights. I am delighted to welcome him to the Metalube family.” Metalube is part of the Bishopdale Group, a private holding company for a group of industrial lubricants brands – Metalube, Molyslip and UOP. The company exports 95 per cent of its production to over 90 countries worldwide and has offices in Manchester, UK; Dubai, UAE; Mumbai, India; São Paulo, Brazil; and Shanghai, China. At its headquarters in Manchester the company has a fully integrated lubricant manufacturing facility, including new laboratories. Metalube Ltd – UK Website : www.metalube.co.uk

AS part of a strategic growth plan focusing on customer care, Metalube has appointed Lewis Cornish to lead the customer service operations. As commercial coordinator, Mr Cornish will take ownership of ensuring that customers enjoy a seamless process in sourcing and procuring across the three brands, adding value to the customer experience. He has previously worked within management and creative roles, having consulted on fine art collection portfolios across the UK and internationally. He was most recently employed as an art gallery manager and is described as a strategic thinker with a specific eye for detail. Lauren Wolstencroft, head of marketing and commercial administration. Within his new role he aims to implement new initiatives to further enhance the company’s relationships with customers globally. He will work alongside

▲ ▲ Metalube’s new commercial coordinator, Lewis Cornish

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November 2019