EOW May 2014

News Corporate

Sikora’s number one aim is satisfaction

Sikora offers a calibration service for customers. With this calibration, the accuracy of the measuring device is verified and documented. Usually, customers require a calibration of their devices once a year. The benefit for customers is that they do not need to buy and maintain the calibration tools and equipment. This service can also be done

in order to receive a correct display of the measuring values. All devices are free of moving parts, so they are not subject to wear, which influences the measuring accuracy and keeps their accuracy for the entire lifetime. of measuring equipment to ISO 9001, For the required monitoring

Customer Sikora’s most important aim. Not only is the technology focused on this, but also the customer service. This service is diverse and includes the handling of support requests, commissioning of equipment, maintenance or repair and the supply of spare parts. satisfaction is

at the company’s headquarters in Bremen, Germany, or at certain subsidiaries. For customers with perm- anently installed equipment or those with time constraints, Sikora also offers a on-site calibration service, with a trained engineer visiting the customer’s site. Sikora technicians work in all parts of the world and customers are supported by a service specialist in Bremen or by one of the global offices in their native language. Sikora AG – Germany Website : www.sikora.net

In addition to classical service, Sikora offers device training and is now putting a focus on a calibration service for customers. With its extended service support, customers can choose from a variety of service possibilities – no matter in which part of the world the devices are installed. After the delivery of Sikora devices, adjustment is not necessary. Adjustment in this sense means the correction of the actual value to the nominal value

▲ ▲ Sikora now offers a calibration service for customers

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May 2014

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